Replies to This Discussion

Permalink Reply by CLP on March 14, 2012 at 18:58

have you tried plugging it into a different USB port..   sometimes that works

Permalink Reply by James Jordan on March 14, 2012 at 19:34

Yup tried that no go.

Permalink Reply by RD6 on March 14, 2012 at 19:02

try it on someone else's PC ?

Permalink Reply by James Jordan on March 14, 2012 at 19:35

tried that as well, still no luck

Permalink Reply by Brett G-R on March 14, 2012 at 20:27

This might sound strange but follow these steps:

If your PC is continuously connected to 240 power socket then turn off pc.    Turn off at power socket and unplug, a must to un plug. Wait 5 Minutes, plug back in, turn on power, turn pc on reconect USB or Garmin Device and hopefully all is well again.  I have had similar problems in the past with USB devices and from what i understand static electricity builds up  in USB ports  from transfering from our bodies and needs to be discharged. It has worked for me a couple of times.

Cheers

Brett

Permalink Reply by James Jordan on March 15, 2012 at 4:23

I gave it a try but no luck

every other USB item works without a problem.  I suspect I just have a bad unit.

Permalink Reply by James Jordan on March 15, 2012 at 4:25

Thanks for all the suggestions.
I have tried them all and had no luck.
Checking the web out this seems to be a problem with a small number of units out in the market.
A friend mentioned that it may be because I have never properly dismounted the unit and this has cuase file corruption.  Which makes sence, did kill a USB stick with that bad habit.

Permalink Reply by Mark H on March 15, 2012 at 7:34

If all else fails try a Master reset, You'll need to setup it back up afterwards, and may loose your ride data, courses etc.

But if your going to return it for a replacement you'll loose that anyway.

How do I perform a Master Reset on my Edge 500?

Permalink Reply by James Jordan on March 15, 2012 at 9:22

That's for the info, unfortunately it did not fix the problem.

The good news is that Gaming are happy with doing a warranty swap even though it is an O/S purchase.

Permalink Reply by Laurens Bloem on August 7, 2012 at 12:55

Came across this thread, it's probably fixed for OP but someone might benefit from this:

I had a similar problem and after a while I found out that I had added network drives which caused the problem. My Garmin always got drive letters G and H, and that's probably stored somewhere because after connecting to folders on the network the Garmin couldn't connect anymore. I resolved this by assigning the network mappings different drive letters (P and S). After that the Garmin was happily using G and H again, problem solved.